Psychotherapy Excellence adheres to the following policy in relation to the deployment of email communications:
All emails sent to you by Psychotherapy Excellence will clearly identify Psychotherapy Excellence as the sender.
All emails sent to you by Psychotherapy Excellence will include an option to unsubscribe from future email messages.
You may unsubscribe from ALL Psychotherapy Excellence mailing lists, with the exception of any emails regarding product updates or renewals.
All emails sent to you by Psychotherapy Excellence will include our physical postal address.
Psychotherapy Excellence sends emails to customers and prospects in both plain text and HTML email formats. Emails are sent using sender email firstname.lastname@example.org.
Psychotherapy Excellence will not use third-party companies to send emails on its behalf.
If you receive an email which claims to come from Psychotherapy Excellence which does not use this domain, or if you are suspicious that an email may not be an approved Psychotherapy Excellence email communication, then please send a copy of the email to email@example.com so we can investigate.
Psychotherapy Excellence uses web beacons to track whether recipients of its marketing communications have opened the HTML email. When the email is opened a part of the code that makes up the HTML page calls a web server to load the web beacon which then generates a record showing that the email has been viewed.
Web beacons can also be used to record anonymous user information such as IP address, email software, browser type, time/date stamp in addition to personally identifiable information such as the recipients email address.
If you do not wish to receive web beacons you will need to set your email client to disable HTML images or refuse HTML emails. You can learn more about web beacons at http://www.allaboutcookies.org/web-beacons.
Other information we collect and how we use it
In general, you can visit Psychotherapy Excellence on the internet without telling us who you are or giving any personal information about yourself. However, when you contact us (either online, in person, by telephone, fax or letter) to enquire about, order, or start using our products or services, you may be required to provide personal data such as your name, company position, address, telephone number, mobile number, fax number, email address, and credit card details. We will collect that information and use it for the purposes for which you have provided it. We will never collect sensitive information about you without your explicit consent, and we will not pass any of your personal details on to third parties unless it is necessary to facilitate your enquiry.
Every time you connect to our website, we store a log of your visit that shows the unique number your machine uses when it is connected to the internet - its IP address. This tells us what your machine has looked at, whether the page request was successful or not and which browser your machine used to view the pages. This data is used primarily for statistical purposes – to help us to understand which areas of the Site are of particular interest and also which pages are not being requested. It also tells how many people are visiting the Site. If necessary, we may attempt to contact you through these, including, without limitation, when you are using the wrong paths to access the site or are breaching restrictions on the use of the Site. We may also use this information to block IP addresses where there is a breach of the Terms and Conditions for use of the Site.
How we use your personal information
We will not use your personal data to provide you with information on our goods and services. We will share the data from the trauma-informed learning portal with Barnardos so they can analyse the data to inform their strategy.
We may also use your personal data to carry out research. Your personal data may be aggregated with data received from other survey submissions. This research is conducted for our internal business and training purposes and will improve our understanding of our user's demographics, interests and behaviour. This research is compiled and analysed on an aggregate basis and therefore does not individually identify any user.
How we protect your information
Unfortunately, no data transmission over the internet or any other network can be guaranteed 100% secure. While we strive to protect your personal information, we cannot ensure and do not warrant the security of any information you transmit to us, and this information is transmitted at your own risk.
We endeavour to hold all personal information securely in accordance with our internal security procedures and English law.
How to contact Psychotherapy Excellence
This is the website of Psychotherapy Excellence a company registered in England and Wales under company number 08012733 whose registered office is at PO Box 656, Abingdon, Oxfordshire, OX14 9JZ and whose VAT number is 142 1867 22.
If you would like to request any information about your personal data or believe that we are holding incorrect personal data on you, please contact firstname.lastname@example.org. It is possible to obtain a copy of the information that we hold on you.
Notification of changes